Please enter your email address, and we will email you the download link and release notes for this driver. Uninstall the driver then reinstall. I have found out it has to do with windows updates. Fernando, I contacted hp helpdesk support center and all they have done is tell me to take it back to hp service, they have already changed my DVD drive to a different model and my laptop is a dv and it is just 2 years old, I had the same problem with the previous DVD and the new one they have installed too. It happens almost everytime an update downloads from Microsoft to my computer and almost everytime I install a new program on it.
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Then reboot and it will detect new hardware found and Then clean the XP registry files go to Start, execute on your right and a window will open and type “REGEDIT” acept and the registry editor will open.
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When booting at, the system will notice the hardware is installed, and if you are lucky, will look for the missing driver automatically on the system. Normally it solved the problem for me for some time, others I have to format and reinstall. If not, you will be getting an alarm that the driver cannot be found.
Went through the basic steps to try and solve the issue. We apologize for any inconvenience.
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As times changed and PC Pitstop grew, we transitioned to a software subscription model to not only provide better and more secure diagnostic and maintenance tests, but turn our focus towards computer security with PC Matic. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hi Monica, are you using Nero?
Fernando, I contacted hp helpdesk support center and all they have done is tell me to take it back to hp service, they have already changed my DVD drive to a different model and my laptop is a dv and it is just 2 years old, I had the same problem with the previous DVD and the new one they have installed too.
All forum topics Previous Topic Next Topic. I have the same problem, I have tried everything, formatting, reinstalling deleting the upperfilters and lower filters, I can record CD ok but DVDS sometimes and then suddenly it stops recording and my DVD drive disappears, I restart and it reinstalls.
I’ve had to reinstall the driver more times than I can count. Learn More about PC Matic The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. The driver was already missing, or corrupt. Once the program is loaded, look at the attachment I have provided.
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Before doing anything else, 4084nn can try this simple process: Since chaning the registry area can be dangerous to the health of your computer! The fix that has been posted does work but keep it close.
There must be some driver missing or something because I have tried with different programs bl record, Nero, Windows, sonic and even changed the DVD, it is something with my pavillion dv and the windows home XP. I just wanted to say that the regedit process worked for me as well! Tech support walked me through the process.
The only way it works in my case is by not downloading any windows updates specially the windows player ones. The problem is a conflict with ITunes registry changes used by ITunes to burn cds.
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Well anyway, here is your PC homepage: There were 20 occurrences in the H Event Log of a message: I even changed the DVD unit and the problem started again and it does come and go after uninstalling and doing the the following: PC Pitstop began in with an emphasis on computer diagnostics and maintenance.
Let HP Tech Support answer this one for you! During the early days of the dot com boom, our online PC maintenance tools were skyrocketing.